Care Instructions
Below are the ways to care for your jeans as well as be more cautious of your environment:
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Washing with cold water protects against fading and shrinking. Turn your jeans inside out and avoid harsh soaps to preserve that indigo shade.
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Line-drying preserves the fit and helps avoid possible shrinkage or fabric warping.
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Any items that include beads/ rhinestones/ special attached accessories or made with certain fabrics should be sent to dry cleaners in order to not destroy them.
Our piece is uniquely produced with 100% cotton and denim material. One must take a few precautions while using it, however, you will find our different care instructions in an ‘’ insert card ‘’ sent along with the product you ordered.
WHAT ARE WE NOT RESPONSIBLE FOR:
Losses of buttons and or any additional item part of the product shall not be barred by us. Fading which occurs in the areas of greatest wear, should not be considered defects but assets, fundamental aspects of natural denim.
Exchange&Refund Policy
Thank you for shopping with us . We want to ensure your satisfaction with every purchase. Please read our exchange and refund policy carefully.
*Exchanges*
You may exchange an item within 14 days of receiving your order. To be eligible for an exchange, the item must be:
1. Unused and in the same condition as when received.
2. In its original packaging.
3. Accompanied by a valid proof of purchase.
Please contact our customer support team through email or instagram account to initiate the exchange process.
*Refunds for Defective Items*
If you receive a defective item, you may request a refund within 14 days of receiving your order. To be eligible for a refund, the item must be:
1. In its original condition.
2. Accompanied by a valid proof of purchase.
3. Clearly showing the defect.
Please contact our customer support team at Info@egykava.com or send us a message on instagram to initiate the refund process.
*Non-eligible Items*
Unfortunately, we cannot accept exchanges or refunds for:
1. Items not in their original condition or without their original packaging.
2. Items returned after 14 days from the date of receipt.
3. Items without a valid proof of purchase.
4. Personalized or customized items.
*Shipping Costs*
The customer is responsible for all shipping costs associated with exchanges, unless the item received is defective.
*Processing Time*
Please allow up to 5:7days for us to process your exchange or refund once we receive your item.
SIZE CHARTS
